Privacy & Age Protection

"Your data isn't our product — it's your story."

🕯 Hollow Hearth warmth🌌 SoulWire Teal clarity🔮 Dream-Circuit trust

Last updated: November 11, 2025

Purpose

This policy explains what information SoulWire collects, how it's stored, and how you stay in control of it. Privacy isn't a checkbox here — it's a core design rule. SoulWire was built so technology works for you, not around you.

The SoulWire Philosophy

Five principles that guide every decision we make

Local-first

Your data belongs on your device first.

Explicit consent

Nothing leaves your vault unless you say so.

No third-party ads

None, ever.

Readable language

You deserve clarity, not legal fog.

Right to forget

You can erase or export everything — permanently.

What We Store

Complete transparency about data collection

📂 On Your Device

  • • Realm data (notes, chats, media, ledgers) — encrypted locally
  • • AI memory, preferences, and private notes — visible only to you
  • • Security logs and permission records

☁️ In the Cloud (optional & encrypted)

  • • Encrypted backups of your vaults, only if you enable Cloud Sync
  • • Anonymous diagnostics (error codes, not content) if you opt-in
  • • Purchase receipts for Shop transactions with no personal identifiers

🚫 Never Collected

  • • Raw ID scans or government documents
  • • Camera, microphone, or GPS data without live consent
  • • Advertising identifiers or tracking pixels
  • • Behavioral profiling or data sales

The Guardian AIs

Each AI works as a local assistant — never a data harvester

AI

Bitsy

Role

Helper & orchestrator

Data Access

Reads only Realm metadata you're using

Cloud Use

None by default

AI

Clara

Role

Facts & verification

Data Access

Reads public sources only

Cloud Use

Optional fact-check cloud

AI

Lana

Role

Security guardian

Data Access

Monitors permissions and anomalies

Cloud Use

Never

AI

Tilda

Role

Tutor & education

Data Access

Reads learning data you approve

Cloud Use

Optional curriculum sync

AI

May

Role

Health & wellbeing

Data Access

Reads health vault data you approve

Cloud Use

Optional doctor sync

No AI shares your private conversations unless you explicitly export them.

Transparency & Control

You own your data. Period.

🧰 You Can

  • • View, edit, or delete all data you store
  • • Export Realms or AI memory as JSON, PDF, or CSV
  • • Revoke any permission instantly
  • • Disable network access per Realm
  • • Review every connection in Locksie's Network Log

🚫 You Can't

  • • Be tracked or profiled in secret
  • • Be denied deletion or export rights
  • • Have encrypted data opened by anyone but you — not even SoulWire

Realm Access By Age

Every Realm. Every age. Appropriate for each.

How Realms Work With Age

Every Realm has age-appropriate versions. A 5-year-old and a 35-year-old both access the Education Realm, but they see completely different content.

Encryption & Storage

Military-grade security for your peace of mind

Local

AES-256-GCM with unique salts per Realm

Cloud

Client-side encryption before upload

Transport

TLS 1.3 with Perfect Forward Secrecy

Key Storage

OS Secure Enclave / Keychain

Audit

Each change produces a verifiable hash chain

Contact

For privacy or data concerns:

These are the only official support channels for privacy and data issues.

🕊️ Final Promise

"We can't promise perfection — only honesty."

SoulWire exists to give people a home online that feels safe, clear, and human. Every design decision begins with one question: Does this protect someone's peace of mind? If not, it doesn't make the cut.